Comments: How Not to Keep a Customer

I've actually never been to a LYS, except for the tiny one in our town that stocks all different varieties of Red Heart and not much else -- not that I'm a yarn snob; I have a lot of Red Heart in my stash, but just to illustrate -- but from what I've read on Ravelry and elsewhere, this seems to be a common behavior among LYS owners. It's interesting that you don't get behavior like that from other small-business kinds of stores. It's like they think that the fact that they run a business that by its nature relies on a few people spending a lot of money is justification in their mind for completely forgetting the manners their mothers taught them about dropping REALLY BIG HINTS when they want money from someone.

Hi, that was a really great sentence. But I'm too tired to fix it and anyway it's bedtime.

Posted by Rachel at April 26, 2008 02:19 AM

You know, I feel exactly the same way about my LYS!! It is so annoying to hear that I haven't been there in a long time that I actively avoid going there just so I won't have to hear about it.

Posted by robin at April 30, 2008 04:13 PM
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